{"id":7205,"date":"2024-11-23T14:52:05","date_gmt":"2024-11-23T11:52:05","guid":{"rendered":"https:\/\/agelessbelle.co.ke\/?page_id=7205"},"modified":"2026-03-16T15:16:27","modified_gmt":"2026-03-16T12:16:27","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.agelessbelle.co.ke\/refund_returns\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\n<p>Thank you for shopping with us! We\u2019re committed to providing you with high-quality skincare products and a satisfying experience. However, if something doesn\u2019t meet your expectations, we\u2019re here to help.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Eligible Reasons for Return<\/strong><\/h3>\n\n\n\n<p>We accept returns in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product Defect<\/strong>: If the item you received is damaged or defective.<\/li>\n\n\n\n<li><strong>Incorrect Product<\/strong>: If you received a different product from the one you ordered.<\/li>\n\n\n\n<li><strong>Expired Product<\/strong>: If the product has already reached its expiry date upon arrival.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Conditions for Returns<\/strong><\/h3>\n\n\n\n<p>To ensure a smooth return process, please take note of these conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Initiate Within 1 Day<\/strong>: Returns must be requested within <strong>1 day of delivery or collection<\/strong>.<\/li>\n\n\n\n<li><strong>Original Condition<\/strong>: To qualify for a return, the product must be <strong>unopened, undamaged<\/strong>, and <strong>in its original packaging.<\/strong><\/li>\n<\/ul>\n\n\n\n<p><strong>How to Initiate a Return:<\/strong><\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>Contact Us<\/strong>: Reach out to our customer service team within 1 day of delivery or collection.<\/li>\n\n\n\n<li><strong>Provide Details<\/strong>: Include your order number, photos of the item(s), and a brief description of the issue.<\/li>\n<\/ol>\n\n\n\n<p><strong>Processing<\/strong>: Once we receive your information, our team will review your request and provide you with next steps.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Refund Options<\/strong><\/h3>\n\n\n\n<p>We&#8217;ll notify you and process your refund once we receive and inspect your returned item.<\/p>\n\n\n\n<p>If your return is approved, you may choose to receive a <strong>full refund<\/strong> or an <strong>exchange<\/strong> for the correct product.<\/p>\n\n\n\n<p>&nbsp;Refunds will be credited back to your original payment method within a few business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Returns<\/h2>\n\n\n\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p>Our goal is to make your experience as smooth and worry-free as possible. If you have any questions or concerns, don\u2019t hesitate to reach out \u2013 we\u2019re here to help!<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for shopping with us! We\u2019re committed to providing you with high-quality skincare products and a satisfying experience. However, if something doesn\u2019t meet your expectations, we\u2019re here to help. Eligible Reasons for Return We accept returns in the following cases: Conditions for Returns To ensure a smooth return process, please take note of these conditions: How to Initiate a Return: Processing: Once we receive your information, our team will review your request and provide you with next steps. Refund Options We&#8217;ll notify you and process your refund once we receive and inspect your returned item. If your return is approved, you may choose to receive a full refund or an exchange for the correct product. &nbsp;Refunds will be credited back to your original payment method within a few business days. Shipping Returns You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Need help? Our goal is to make your experience as smooth and worry-free as possible. If you have any questions or concerns, don\u2019t hesitate to reach out \u2013 we\u2019re here to help!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-7205","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/pages\/7205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/comments?post=7205"}],"version-history":[{"count":0,"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/pages\/7205\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.agelessbelle.co.ke\/tamedil\/wp\/v2\/media?parent=7205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}